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Terms and Conditions

Coming soon!

Return and Refund Policy

 All Sales Are Final

  • Once a purchase is made, it cannot be returned or exchanged.
  • Exceptions may apply for items that are defective or damaged upon receipt. Please contact us immediately if you receive a defective or damaged item.


Contact Us

If you have any questions about our policy, please contact us at info.viv.co@gmail.com.

Frequently Asked Questions

Please reach us at info.viv.co@gmail.com if you cannot find an answer to your question.

Vivendi accepts all major credit cards.


We offer standard shipping, which takes 3-7 business days for delivery. We also offer expedited shipping options for an additional fee.


Yes, we offer international shipping to select countries. Please refer to our Shipping page for more information.


Contact us within 24 hours to request changes or cancellations.


Yes, tracking information will be provided via email once shipped.


Yes! If you would like to opt for gift wrapping, this can be done prior to checkout.


Yes, these are available in our shop.



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