All Sales Are Final
Contact Us
If you have any questions about our policy, please contact us at info.viv.co@gmail.com.
Please reach us at info.viv.co@gmail.com if you cannot find an answer to your question.
All Vivendi candles are made with 100% beeswax (locally sourced). Vivendi candles also use 100% cotton wicks which are treated by our production team (they are treated with beeswax). Our scented candles use vegan dyes and natural fragrance oils. All of our candles are paraben and phthalate free. Vivendi candles are also rolled by hand, instead of hand poured which enhances the olfactory experience all the ever more so.
The burn time of our candles varies depending on the size of the candle. As decorative candles, they're designed to add ambiance and elegance to any space, whether lit or unlit. Due to their unique rolled construction, burn times may be shorter than what you'd expect from poured candles. Unlike traditional candles, ours are crafted to be appreciated for their beauty and fragrance, rather than solely for their burn time. They're intended to be savoured, not rushed.
Vivendi accepts all major credit cards.
Yes, we offer international shipping.
Contact us within 24 hours to request changes or cancellations.